A critical incident is something that you never want to happen, or even expect to happen. Since emergencies can occur swiftly and unexpectedly, it is important to have some sort of plan in place that you may refer to when emergencies do present themselves. In this blog we will briefly go over the importance of critical incident management, and what you would expect to learn in a critical incident management workshop for executive and managers with us here at Peer Support Central.

What Is A Critical Incident?

A critical incident is an event or situation that creates significant or substantial risk or harm to the mental or physical health, safety or well-being of a person or person(s). A wide variety of things can be considered critical incidents in the workplace including evacuations, personal injury, personal threat, bomb threat, bio-hazard and chemical spill or contamination, fire, and other natural or social disasters. It is important to be prepared in the workplace so that you may be able to minimize the impact of a critical incident on both your employees and your organization.  

What Happens To You During A Critical Incident

During the event of a critical incident, your body will go into a heightened state of stress, more commonly known as an acute stress response. The  incident may cause your body to respond in a couple of different ways:

  • Your body will release adrenaline
  • Your heart and lungs will accelerate activity
  • Your blood vessels will dilate
  • Your pupils will dilate

Once your body starts to undergo involuntary adjustments to the critical incident as a response to the acute stress that you’re feeling, your emotions may very well begin to change. It is common for people in instances of trauma to feel emotions such as:

  • Excitement
  • Anger
  • Disbelief
  • Intense fear
  • Numbness

The stress from critical incident involvement is very impactful to the body and the mind, and often it may take time for involved parties to recover. Critical incident counseling is a helpful service that impacted parties might want to consider after experiencing trauma.

What To Do After Experiencing a Critical Incident

Immediately after experiencing acute stress or trauma, it is often found beneficial for people to be with others instead of being alone. Being alone can present the opportunity for the affected person to replay the traumatic event over-and-over in their head. It is instead beneficial for the affected person to talk about their feelings with others while reassuring each other that the event is over. Other ways to recover after experiencing a critical incident are to try to maintain activities that keep your mind off of the event while also avoiding depressants such as alcohol and sleeping pills. After experiencing a critical incident it can be a long road to recovery, but many organizations have access to peer support programs, and peer support training, so that they may be able to help their members.

Critical Incident Training With Peer Support Central

In this blog post, we have discussed what a critical incident is, what happens to you while experiencing a critical incident and lastly, what to do after experiencing a critical incident. While it is very important to know basic information about how both yourself and others might respond in an emergency situation, it is also important to know how to react in a situation so that you may lessen the impact that the critical incident has on your employees and organization. At Peer Support Central we offer critical incident training for executives and managers so that you may be able to better manage an emergency situation, as well as organize critical incident counseling and peer support programs for those negatively affected by the event.

Contact us at peer support central for more information on our critical incident training.

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